Ok, so remember my ordeal with ticketking?
I just checked my VISA statements and they DID charge me for my buying attempt online even though I never got an email confirmation and despite when I called to speak with an agent and specifically asking if my card was charged and was told NO.
I just called them and they can't do anything because the show's already passed.
They told me to send an email to customer service, to which I received a reply - we will respond to you within 2 days. The email also said if you require immediate assistance to call the original number I called. I'm calling back. If they don't do anything, I'm calling VISA to get the charge reversed. I'm PISSED.
Update: I'm getting a full refund.
Pasta with Peas
4 days ago
Posts
2 people had this to say:
If they don't fix it Visa will. They are great like that. That is so nasty!
Yay! Glad it worked out in the end. Good thing you checked!
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